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1. Orders will be dispatched within the stipulated time mentioned alongside the product through courier / post
2. Since all products sold in this website are handmade, it is to be noted that a maximum period of 10 days will be taken to complete an order and the product will reach the Customer within 15 days of placing the order.
3. If the order is not processed by 15 th day of placing the order or the stipulated days mentioned in the product specifications, whichever is later, the Customer is free to cancel the order and the amount will be refunded to the Customer.
4. Cancellation charges
20% - from the time of order placed up to 24 hours
30% - from 24 hours to 48 hours.
40% - after 48 hours
0 % - if order is not received within the stipulated time specified in the order.
5. Goods once sold will not be exchanged/ accepted in return by Sanskruthi Association